PRIVACY STATEMENT

Thank you for visiting https://api.tsllimited.com ("Website").

This Privacy Statement applies solely to this Website and governs how Transport Services Limited (TML) collects, uses, stores, and protects personal information obtained through it. It does not apply to external websites, services, or products that do not display or link to this statement or that maintain separate privacy policies.

TML is committed to protecting your privacy. By accessing or using this Website, you expressly consent to the collection, storage, use, and disclosure of your information as described in this Privacy Statement and confirm that you have read, understood, and agreed to its terms.

1. Our Commitment to Privacy

TML recognizes the importance of safeguarding the personal information of all visitors and users of its Website ("Users"). We do not share personal information submitted through this Website with third parties except as outlined in this Privacy Statement or where prior written consent has been obtained from the User.

This Privacy Statement outlines our policies and practices regarding the collection, use, processing, storage, transfer, and disposal of personal information obtained electronically through our Website.

2. Information We Collect
2.1 Personal Information

We may collect personal information when you register, sign in, complete forms, request information, or otherwise interact with our Website. This may include, but is not limited to:

  • Full name
  • Address
  • Email address
  • Telephone number
  • Other contact or identification details you voluntarily provide

Information is collected through web forms, cookies, website logs, and other standard web technologies.

You may choose not to provide personal information; however, this may limit your ability to access certain features or services on our Website.

2.2 Non-Identifying Information

When you visit our Website, we may automatically collect non-personally identifiable information such as:

  • The domain name from which you accessed the Internet
  • Browser type and operating system
  • Date and time of access
  • Referring website address

This information is used for statistical analysis, system performance monitoring, and to improve the functionality and user experience of our Website.

3. Use of Information

The information we collect may be used to:

  • Operate, maintain, and improve our Website and services
  • Respond to enquiries and provide requested information
  • Communicate with you regarding updates, security notices, or service-related messages
  • Personalize user experience and improve content relevance
  • Monitor and analyze Website performance and usage trends

We do not sell or trade personal information.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  • Data transmitted through our Website is encrypted using secure server technology
  • Access to personal information is restricted to authorized personnel only
  • Security measures are continuously reviewed and updated

While we take reasonable precautions, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.

5. Disclosure of Information

We will not disclose your personal information to third parties without your consent, except where disclosure is required to:

  • Comply with applicable laws, court orders, or regulatory requirements
  • Enforce our terms and conditions
  • Investigate fraud, security breaches, or unlawful activities
  • Protect the rights, property, safety, or operations of TML, our users, or others
6. Third-Party Service Providers

Our Website may be hosted or supported by third-party service providers acting as independent contractors. These providers are contractually obligated to comply with this Privacy Statement and are prohibited from selling, trading, or misusing User information.

7. Email Communications

When you provide your email address, you authorize TML to send you service-related or informational communications. Promotional emails may be discontinued at any time by following the unsubscribe instructions included in such emails.

Users are encouraged to safeguard their login credentials and to log out after using shared or public devices.

8. Cookies and Tracking Technologies

Our Website uses cookies to enhance functionality and user experience.

  • Cookies do not store personally identifiable information
  • Cookies store unique identifiers linked to secured databases
  • You may disable cookies via your browser settings; however, some Website features may not function properly as a result
9. Access, Correction, and Removal of Information

You may request to:

  • Access the personal information we hold about you
  • Correct or update your personal information
  • Request deletion of your personal information, where applicable

Requests should be made in writing via email. We may verify your identity before processing such requests to ensure security and privacy.

10. Data Retention and Disposal

Personal information is retained only for as long as necessary to fulfill its intended purpose or to comply with legal obligations. Once no longer required, information is securely disposed of using industry-standard practices.

11. Advertising and Analytics

Where applicable, we may use cookies or similar technologies to deliver relevant online advertisements and analyze Website usage patterns. Such data is aggregated and does not personally identify individual Users.

12. Force Majeure

TML shall not be held liable for any failure to perform obligations due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, government actions, or other unforeseeable circumstances.

13. Governing Law

This Privacy Statement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising shall be subject to the exclusive jurisdiction of Nigerian courts.

14. Changes to This Privacy Statement

TML reserves the right to amend this Privacy Statement at any time. Continued use of the Website after changes are made constitutes acceptance of the revised terms. Users are encouraged to review this page periodically.

15. Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Statement or our data practices, please contact:

Corporate Services

📧 corporateservices@TMLlimited.com

Acceptance

Your access to and use of this Website and/or our services constitutes your acknowledgement, understanding, and acceptance of this Privacy Statement and our Terms and Conditions.

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